PostCare handles the day-after calls and digital healing handouts so your surgical team can stay focused on the next case — not the previous one's voicemails.
Email Greg to schedule a discovery call
Every oral surgery practice runs into the same pattern: the procedures go smoothly, then the recovery calls start piling up at the front desk.
Surgical teams are scheduled back-to-back. The day-after follow-up call is the first thing that slips when the schedule runs long — and the patient notices immediately.
"Is this much swelling normal?" "When can I eat solid food?" Front-desk staff end up handling clinical recovery questions between scheduling the next patient and checking insurance.
Paper aftercare sheets disappear in waiting rooms, get folded into a wallet, or go straight into a bag unread — exactly when the patient needs them most.
PostCare is a focused after-care service. We work alongside your practice, never inside it — taking over the predictable, time-consuming post-op workflow so your team only hears from patients who genuinely need you.
A trained assistant calls each patient on a defined cadence after their procedure — confirming bleeding, swelling, pain control, and medication compliance, and escalating red flags to your office by email the same day.
A digital PDF is emailed to every patient within thirty minutes of leaving your chair — written for extractions, implants, wisdom teeth, bone grafts, and biopsies, in plain language a non-clinical reader can actually follow.
Your front desk stops absorbing "is this normal?" calls. Your surgeons stop getting tapped on the shoulder about yesterday's patient. Your team gets to focus on the case in front of them.
Every engagement follows the same predictable rhythm, keyed off the procedure date. Your team hands off once; PostCare carries the patient through the rest of the recovery window.
Your surgical team finishes the case and hands the patient packet to PostCare. We confirm procedure type, sedation, and any surgeon-specific instructions before the patient leaves the chair.
A trained assistant calls the patient, reviews bleeding, swelling, pain control, and medication compliance, and escalates any red flags directly to your office by email before the day is over.
Second and third calls cover soft-diet progression, suture-site care, and questions about returning to work or activity — timed to the complications most common for that procedure.
You receive a concise written summary per patient so your chart notes are complete and any follow-up appointments are already flagged before the file closes out.
The split is intentional. Clinical judgment stays where it belongs; the predictable, time-consuming follow-up workflow moves off your team's plate.
Three concrete things, every patient, every time — so the recovery window is structured for them rather than improvised.
A live assistant reaches them the day after surgery with a structured set of questions — what to expect, what's normal, when to call you back. Most patients tell us it's the most reassuring part of recovery.
Emailed within 30 minutes of leaving your office. Cover extraction, implant, wisdom teeth, bone graft, and biopsy recovery — written plainly, with a troubleshooting section for the symptoms that scare patients most.
The patient doesn't need to call you to ask whether what they're experiencing is normal. We already scheduled the call, we already know what the recovery window looks like for that procedure, and we tell them exactly when to escalate.
Greg spent years chairside in oral surgery — chairing IV sedation setups, prepping surgical trays, walking post-op patients through the first 24 hours, and fielding the "is this normal?" calls the night of every procedure.
PostCare exists because Greg watched front-desk staff absorb every after-hours patient call while surgeons tried to focus on the next case. The work that didn't require a license was falling on the people who had the least time for it. PostCare moves that work into a predictable, trained workflow.
You always stay in clinical control. PostCare never gives medical advice that contradicts your surgeon's treatment plan, never adjusts a prescription, and never triages an emergency. Anything outside the routine recovery window is escalated to your office the same day, by email.
If any of these match your practice, the conversation is worth taking.
Two or three emails and a thirty-minute call is enough to know whether PostCare is a fit for your practice. Greg runs every conversation personally.
Email Greg to schedule a discovery call